Get Sentiment Analysis Result

GraphQL endpoint: /company

Gets a single sentiment analysis result by ID, including the analyzed external communication. Only results for the company's own communications are accessible.

Query

query ($id: ID!) {
  sentimentAnalysisResult(id: $id) {
    id
    action
    certaintyFactor
    topics
    externalCommunication {
      id
      hostAddress
      remoteAddress
      messageBody
      type
      direction
    }
  }
}

Variables

{
  "id": "00000000-0000-4000-8000-000000000002"
}

Response

{
  "data": {
    "sentimentAnalysisResult": {
      "action": "SUBSCRIBE",
      "certaintyFactor": 0.9,
      "externalCommunication": {
        "direction": "INBOUND",
        "hostAddress": "1",
        "id": "00000000-0000-4000-8000-000000000001",
        "messageBody": "This is a test message",
        "remoteAddress": "1",
        "type": "SMS"
      },
      "id": "00000000-0000-4000-8000-000000000002",
      "topics": [
        "opt-out"
      ]
    }
  }
}